QC Smart

What was the goal?

QC Smart guides inspectors through a structured five-step completion workflow, ensuring that each inspection is fully documented, compliant with SOPs and immediately synchronized with Smartsheet. The process comprises:

• Start Inspection. The inspector logs in to QC Smart, navigates to QC Inspections, and selects the relevant QC-ID to initiate the workflow.
• Acknowledgment. The system captures the inspector’s name, electronic signature and date, formalizing the commencement of the inspection.
• Forms Completion. Any mandatory Smartsheet forms are completed directly from within QC Smart. Once submitted, the view is refreshed to reflect the updated progress in real time.
• Record Result. The inspector records a Pass or Fail outcome. If Fail is selected, a punch-list item must be chosen and detailed comments provided; the inspector may then save the status or opt to “Reset to Level 1” for re-inspection.
• Final Submission. All supporting attachments (photos, documents, notes) are uploaded, and clicking Submit Inspection generates a consolidated PDF that bundles level-based results, photographic evidence and commentary for audit-ready reporting

Solution:

QC Smart’s scheduling functionality has been enhanced to provide a fully calendar-driven experience: subcontractors may now propose and confirm inspection dates directly through a simplified self-service calendar interface, requiring only minimal details (such as Discipline, System, Type of Inspection and preferred time slot). Once a date is selected, QC Smart automatically issues an Outlook calendar invitation—complete with all assigned inspectors, contractors and relevant stakeholders—for effortless integration into personal schedules. Confirmed inspections are also recorded via the “Assign Inspection” field in the calendar, where administrators finalize date, time and contractor details; these entries are then synchronized in real time with the Smartsheet calendar, which can be filtered by project, discipline or inspector to deliver consolidated visibility across your entire inspection program.

Results:

Clients report improved inspection accuracy, faster resolution of punch-list items, and better operational oversight. QC Smart empowers teams to act on live data and maintain audit-ready compliance.

Summing up

By consolidating inspection requests, assignments, results and associated documentation within a single, unified platform, QC Smart eliminates fragmented workflows and ensures that all inspection data is automatically synchronized with Smartsheet dashboards and Dynamic Views.

Through its integration with Smartsheet, QC Smart delivers:

• Centralized Scheduling and Visibility. A calendar-driven interface that displays all upcoming and in-progress inspections, filterable by project, discipline or inspector.

• Formalized Assignment Protocols. Automated availability checks against inspector calendars and email notifications upon assignment, guaranteeing that each inspection is allocated in accordance with operational capacity.

• Standardized Data Capture. Preconfigured forms and punch-list item options that enforce consistency in pass/fail criteria and corrective-action reporting, thereby reducing variability and ensuring audit readiness.

• Secure Digital Sign-Off and Reporting. Electronic acknowledgment workflows, coupled with the ability to generate a single, consolidated PDF inclusive of all level-based results, photographic evidence and commentary, streamlining compliance and record-keeping.

By instituting these capabilities, QC Smart formalizes and accelerates the end-to-end inspection lifecycle—from initial submission of entry forms to final PDF generation—while preserving a fully auditable trail for quality, safety and compliance stakeholders. Whether coordinating with contractors or internal teams, QC Smart ensures that inspection processes adhere to best-practice standard operating procedures and that all outcomes feed directly into your Smartsheet-powered reporting ecosystem.

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